Shipping policy
SHIPPING POLICY
Order Processing All orders are processed within 2 to 5 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Domestic Delivery (Brazil) The estimated delivery time within Brazil is 15 to 30 business days after processing. This timeframe may vary due to customs inspections, national holidays, or logistical conditions beyond our control.
International Delivery For all other countries, the estimated delivery time is 10 to 20 business days after processing, depending on the destination and available shipping service.
Shipping Costs Shipping costs are automatically calculated at checkout based on the delivery address and product weight.
Order Tracking Once your order has been shipped, you will receive a tracking number by email to follow your package in real time.
Customs and Import Taxes International orders may be subject to customs duties and import taxes according to the laws of the destination country. These costs are the buyer's responsibility and are not included in the shipping fee.
Incorrect Address We are not responsible for delays or non-delivery caused by an incorrect or incomplete address provided by the customer. In such cases, the customer will be responsible for any re-shipping costs.
Contact Us If you have any questions about your order status, please reach out through the contact channels available on our website.